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Privacy Policy

At Inver Caravan Park, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard any data you provide when using our website: https://www.invercaravanpark.co.uk.

1. Who We Are

Inver Caravan Park is a family-run site located in Helmsdale, Sutherland, providing pitches for caravans, motorhomes and tents, as well as self-catering accommodation. Our website allows you to make enquiries, check availability, and learn more about the park and its surroundings.

2. Information We Collect

When you interact with our website or services, we may collect the following types of personal data:

  • Full name

  • Contact details (email address, telephone number)

  • Booking information (dates, party size, preferences)

  • Payment details (handled securely by third-party payment processors)

  • IP address and browser information (via cookies and analytics)

  • Any other information submitted through contact or booking forms

3. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to booking enquiries and manage reservations

  • To send essential information related to your stay

  • To provide customer service and support

  • To improve the functionality and content of our website

  • To comply with applicable legal and regulatory obligations

We do not share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We rely on the following lawful grounds for processing your data under the UK GDPR:

  • Contractual necessity – to manage bookings and deliver services

  • Legal obligation – for record-keeping and compliance

  • Legitimate interests – to improve customer experience and site functionality

  • Consent – when you explicitly opt in (e.g. newsletter subscriptions)

5. Cookies and Website Usage

Our website uses cookies to help us analyse traffic and enhance user experience. Cookies do not grant us access to your computer or any personal information other than what you choose to share.

You may choose to disable cookies via your browser settings, though this may affect certain features of the site.

6. Data Security

We take data protection seriously and implement appropriate physical, technical and administrative measures to keep your information secure. All payments are processed securely through our authorised providers and are not stored on our servers.

7. Data Retention

We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting or reporting requirements.

8. Your Rights

Under the UK GDPR, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent where processing is based on consent

  • Object to or restrict certain types of processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, please contact us via the details below.

9. Contact Us

If you have any questions or concerns about your data or this policy, please contact:

Inver Caravan Park
Website: https://www.invercaravanpark.co.uk
Email: enquiries@invercaravanpark.co.uk

10. Policy Updates

We may update this Privacy Policy from time to time. We recommend reviewing this page periodically to stay informed of any changes.

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